Contact Us

If you’re looking to find out more information about Unelma’s bamboo mattress products, or try one out for yourself, contact us today to get started.

Schedule your first consultation with one of our sleep experts today to see just how we’ve worked to completely transform the art of sleeping and dreaming.

Fill out the provided form below or give us a call. But whatever you do, be sure that you’re prepared to experience sleep like you’ve never experienced it before.

We look forward to hearing from you soon.

How do i find a Unelma store near me?

We've recently added Unelma stores in cities across the United States. To find the store closest to you, visit our home page.

How do I track my order?

To track your package, simply locate your shipping confirmation email and click on the tracking number. We are proudly partners with UPS but please keep in mind that delivery may take longer during holidays or severe weather conditions.

How do I start a return or exchange?

If you decide that your Unelma products aren’t right for you within your trial period, we’re happy to help troubleshoot or initiate the return process. For smaller items like our bedding or pillows, you can send an email to with detail information about your return. For larger items like mattresses or furniture, please contact us at +1 (954)316-8062. We’ll work with you to arrange a pickup through UPS, a local charity, or a recycling partner and refund you in full. Refunds will be credited back to your account within two weeks.

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